Refund policy

Refund & Returns Policy

We want you to love your shirt. If you don’t, we’ll gladly help.

To be eligible for a return or exchange, items must be:

• In new, unworn condition

• Unwashed

• Free of stains, odors, pet hair, or damage

• Returned in the original packaging (if possible)

• Returned within 30 days of delivery

Items that show signs of wear, washing, deodorant/makeup transfer, or damage may not be accepted.

Once your return is received and inspected, we will notify you of approval or rejection.

Approved returns will be refunded to your original payment method.

Shipping costs are non-refundable.

If you’d like a different size or color, we’re happy to exchange eligible items (based on stock availability).

If the item is unavailable, you may choose a refund instead.

• Final sale items

• Gift cards

Email us at lacrossewitshirt@gmail.com with:

• Order number

• Reason for return

• Photo of the item

We’ll reply with instructions.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

If you received the wrong item or it arrived damaged, contact us within 7 days so we can make it right.